Instructional Designer

American Homes 4 Rent - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Real Estate

About the position

The Instructional Designer at American Homes 4 Rent plays a crucial role in enhancing employee education and training across various departments. This position involves designing, developing, and delivering engaging learning solutions tailored to the needs of employees, while also recommending training strategies to improve business operations.

Responsibilities

• Designs, creates, or updates documents, presentations, and videos utilizing eLearning and video software.
• Analyzes business needs and recommends appropriate learning solutions.
• Designs, develops, and delivers courses utilizing various delivery options including instructor-led, virtual, eLearning, and blended learning solutions.
• Creates training content for processes, systems, and special projects across the organization.
• Oversees the creation of training materials to maintain consistent branding and messaging.
• Contributes to the development of materials for company events and analyzes the effectiveness of training programs.
• Develops and updates content for processes and systems, tracking and reporting results of training programs.
• Identifies and executes learning initiatives with department leadership and subject matter experts.
• Manages multiple projects through appropriate milestones and deadlines, documenting and communicating updates and risks.
• Conducts classroom training, both virtual and in-person, using various training methods for participant engagement.
• Identifies areas of opportunity within the training curriculum through analysis of new hire behavior and feedback.
• Monitors, assesses, and measures classroom learning outcomes, preparing detailed progress reports for leaders.
• Conducts post-training surveys and communicates results to key stakeholders.
• Reviews and analyzes internal recorded calls, offering coaching and feedback to employees and departments.
• Participates in monthly Quality Assurance meetings to ensure training content aligns with expectations.

Requirements

• Bachelor's degree in education, human resources, public relations, communication, business, or a related field, or three years of experience in a training role.
• Minimum of two years of experience in rapid eLearning development using authoring tools such as Articulate 360 Suite and Adobe Captivate.
• Minimum of two years of experience with virtual delivery programs.
• Minimum of two years of experience in creating and editing video tutorials using software such as Camtasia or other screen capture tools preferred.
• Experience with formal classroom facilitation of content both in-person and virtually.
• Application of learning theories, instructional design, and adult learning principles.
• Application of compliance and audit requirements.
• Advanced proficiency in Microsoft Office Suite; Office 365 experience preferred.
• Bilingual (English/Spanish) verbal and written preferred.
• Intermediate knowledge and experience in Sales and Customer Service industry preferred.
• Excellent verbal and written communication, problem-solving, time management, and conflict resolution skills.
• Strong relationship management, organizing, and customer service skills.

Nice-to-haves

• Intermediate public-speaking, classroom management, and learning validation skills.
• Highly proactive, self-starter with the ability to work in a changing environment with strict deadlines.
• Ability to quickly learn new software/technology.

Benefits

• Professional development opportunities
• Employee discounts
• Health insurance
• Paid holidays
• Flexible scheduling