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The Instructional Designer at Business International Inc. is responsible for developing training materials and curriculum for adult learners, particularly in the context of social services programs. This role involves researching and evaluating case management software to create effective learning materials, collaborating with various stakeholders, and ensuring the quality of training content through quality assurance checks. The position requires a strong understanding of instructional design principles and the ability to deliver training in various formats, including in-person and virtual sessions.