Instructional Designer

Innosoul - Atlanta, GA

Full-time - Entry Level

Remote - Atlanta, GA

Professional, Scientific, and Technical Services

About the position

The Georgia Department of Transportation (GDOT) is seeking a Hybrid/Local Instructional Designer/Trainer to deliver IT training to staff on custom GDOT IT developed and Commercial-Off-The-Shelf (COTS) applications. The role involves conducting both in-person and remote training sessions, developing training content, and maintaining training records within the Learning Management System (LMS). The ideal candidate will have experience in instructional design and a strong background in IT training, with the ability to engage adult learners effectively.

Responsibilities

• Deliver IT training to GDOT staff on various applications.
• Develop and maintain IT training content including presentations, guides, and videos.
• Conduct virtual and on-site training sessions.
• Collaborate with GDOT users to identify training needs and course offerings.
• Publish training schedules and administer learner enrollments and testing within the LMS.
• Gather feedback through training surveys to improve delivery and content.
• Maintain professionalism and order during training sessions.
• Ensure training environments are prepared prior to classes.
• Complete recordkeeping for training activities and performance indicators.
• Participate in IT projects and provide user training support.

Requirements

• 5 years of experience with Microsoft Office and Office 365 applications.
• BA/BS in communications, teaching, IT, or similar field; or Associate Degree with 2 years of IT experience; or IT Certifications with 4 years of IT experience.
• 4 years of work experience in IT technical training or with IT applications/systems.
• 5 years of excellent verbal and written communication, presentation, and teaching skills.
• 1 year of flexibility to travel within the State of Georgia for training classes.

Nice-to-haves

• 4 years of experience in developing role-based end user training content for IT applications/systems.
• 2 years of experience in instructional design, visual design, storyboarding, and writing instructional text.
• 2 years of experience with Adobe Captivate, TechSmith Camtasia, and Articulate 360/Storyline.
• 1 year of experience with Microsoft Teams.
• 1 year of experience maintaining training records within an LMS.
• Familiarity with Oracle LMS/Workday LMS and ServiceNow.

Benefits

• GDOT will reimburse authorized travel expenses for lodging and meals.
• GDOT will provide a cell phone and laptop for work purposes.