Instructional Designer

$81,012 - $84,285/Yr

Legal Services - Washington, DC

Full-time - Mid Level

Washington, DC

101-250 employees

Professional, Scientific, and Technical Services

About the position

The Instructional Designer and Trainer (IDT) plays a crucial role in the Office of Training and Technical Assistance at the Legal Services Corporation (LSC). This position is responsible for collaborating closely with the Director and the Training and Technical Assistance (TTA) team to implement effective training strategies aimed at enhancing the skills of adult learners, particularly those involved with LSC's grantees. The IDT will leverage their technical expertise to create engaging learning experiences, which may include designing e-learning courses, infographics, video modules, and virtual learning tools. Additionally, the IDT will maintain and update existing resources and deliver training sessions to ensure that the training provided is impactful and relevant to the needs of adult learners. The IDT will assist in developing and implementing LSC's organizational training strategy, focusing on adult education and Virtual Instructor-Led Training (VILT). This involves working with key stakeholders to identify training needs, conducting instructional research, and collaborating with TTA team members to create tailored training programs. The IDT will also be responsible for designing exercises and activities that enhance learning, authoring e-learning content using applications like Adobe Captivate and Articulate 360, and delivering training through various methods, including live sessions and asynchronous learning. In addition to these responsibilities, the IDT will maintain project documentation, assist in evaluating the effectiveness of training programs, and provide logistical support for VILT sessions. The role requires a strong commitment to adult education principles and the ability to adapt training materials to meet the diverse needs of adult learners. The successful candidate will be expected to demonstrate strong organizational skills, effective communication, and a collaborative spirit while working within a hybrid work model based in Washington, DC.

Responsibilities

• Assist with developing and implementing LSC's organizational training strategy and work plan with a focus on adult education and Virtual Instructor-Led Training (VILT).
• Work with key stakeholders to identify the training needs of adult learners and develop instructional end goals and key performance measures tailored to adult education.
• Conduct research to identify subject matter experts.
• Conduct instructional research and analysis on adult learners and learning contexts to ensure relevance and effectiveness of training programs.
• Collaborate with the TTA team to develop training programs and materials specifically for adult professionals, including creating curriculum plans using instructional design principles.
• Make recommendations for the best format and delivery platform to achieve learning objectives, with a preference for VILT platforms when appropriate.
• Design and create exercises and activities that enhance the learning and knowledge transfer process and develop necessary supporting materials and media.
• Author e-learning content and modules for LSC grantees and internal capacity building using applications like Adobe Captivate and Articulate 360.
• Deliver training for adult professionals live and in person and through asynchronous methods, emphasizing VILT.
• Provide direction to the OTTA Coordinator for registration and logistics of VILT sessions.
• Update and maintain electronic training materials in collaboration with the TTA team.
• Maintain project documentation throughout the development of courses and other content, ensuring alignment with adult education principles and VILT best practices.
• Collaborate with the TTA team to design, implement, and maintain LSC's Learning Management System(s) and platform.
• Assist with conducting assessments/evaluations of content developed and web-based training platforms to ensure effectiveness for adult learners and VILT.
• Create and deliver course evaluation questionnaires following training courses and analyze results for periodic reporting.

Requirements

• Earned a bachelor's degree in education, curriculum and instruction, instructional design, education technology, or a closely related field in training development.
• For Instructional Designer and Trainer II, a minimum of three years of experience in adult learning or any combination of education and relevant adult learning experience totaling at least seven years.
• For Instructional Designer and Trainer III, a minimum of six years of experience in adult learning or any combination of education and relevant adult learning experience totaling at least ten years.
• Knowledge of and experience with leading practices in adult education, instructional design, asynchronous learning, and curriculum design.
• Demonstrated strong knowledge of Virtual Instructor-Led Training (VILT) and/or Instructor-Led Training (ILT).
• Demonstrated strong knowledge of curriculum, lesson plan, storyboarding, and learning plan development for adult education.
• Experience with multiple Learning Management Systems (e.g., Connect, Moodle) and developing online training courses using Articulate 360, Adobe Captivate, or similar software applications.
• Understanding of how to produce SCORM compliant e-learning content.
• Demonstrated experience in instructional design and organizing program content for adult learners.
• Experience creating recorded content for live or asynchronous learning experiences, including familiarity with audio and visual editing.
• Experience delivering training (in person or via an asynchronous platform) and providing technical support before and during training sessions.
• Demonstrated experience with learning transfer and content evaluation.
• Demonstrated customer service skills and orientation and the ability to work with diverse staff and external stakeholders.

Nice-to-haves

• Familiarity with the ADDIE model, ADDIE/Agile, Bloom's Taxonomy, Kirkpatrick, SCORM, and Section 508 and WCAG standards.
• Advanced experience with Microsoft applications (Word, PowerPoint, etc.).

Benefits

• Competitive salary structure with specific salary ranges for the position.
• Excellent benefits package including health insurance, retirement plans, and paid time off.