Instructional Designer

University of New Hampshire - Concord, NH

Full-time - Mid Level

Concord, NH

Educational Services

About the position

The Instructional Designer position at the University of New Hampshire College of Professional Studies is a pivotal role that focuses on the development and support of online and hybrid courses. Reporting to the Child Welfare Education Partnership (CWEP) Course Development Administrator, the Instructional Designer will be responsible for creating high-quality educational resources that enhance teaching and learning, particularly in alignment with the contract requirements set forth by the New Hampshire Division of Health and Human Services (NHDHHS). This position is designed for individuals who possess a strong background in instructional design, online education, and adult learning principles, and who are adept at collaborating with faculty across various academic disciplines. The role entails a significant amount of remote work, approximately 90%, with the expectation of attending onsite conferences in New Hampshire for the remaining 10%. The Instructional Designer will engage with faculty to provide guidance and support in the creation or redesign of courses, ensuring that they meet the unique expectations and policies of both the DHHS/DCYF and the University. This includes managing the course development process, performing quality assessments, and consulting with faculty to identify areas for improvement in their courses. In addition to course development, the Instructional Designer will collaborate with colleagues within the CWEP and the University's Instructional Design team to research and recommend new tools and methodologies that support online and blended learning. The position also involves developing and delivering training sessions for faculty on educational technologies and online pedagogy, utilizing various delivery formats such as face-to-face, webinars, and online modules. The successful candidate will be responsible for managing documentation and resources in multiple formats, ensuring that content is up-to-date and accessible for both faculty and students.

Responsibilities

• Provide high quality instructional design guidance and support in creating or redesigning courses in online/hybrid format using established course templates to faculty.
• Support faculty with diverse educational disciplines from DHHS/DCYF and the University, as well as from other partner institutions.
• Provide effective support in a variety of formats including in person and at a distance (email, phone, live chat or webinar).
• Manage course development process for assigned courses meeting tight deadlines.
• Work with subject matter experts (SMEs) to meet those deadlines.
• Track the progress of each faculty/course and communicate with the hiring supervisor as needed.
• Perform quality assessment on courses using established rubrics.
• Consult with faculty as needed to identify improvements for their courses including resources, learning objects, activities, multi-media instructional assets and delivery techniques with attention to universal design principles.
• Collaborate with colleagues within the CWEP and University's Instructional Design team to research and recommend new tools, methodologies, processes and resources to support the work of faculty and the University in relation to online/blended courses and the learning management system.
• Develop and deliver training for faculty on educational technologies and online pedagogy.
• Develop and manage documentation and resources in a variety of formats including print, graphics, audio, video and interactive learning modules.
• Manage and update content shared on websites for both faculty and students.
• Serve on committees and/or task forces as needed.

Requirements

• Bachelor's degree in instructional design or a closely related field.
• 5 to 7 years of relevant experience in instructional technology, online education, adult learning, or higher education, including at least 3 years of instructional design experience.
• Working knowledge of instructional design theory and practice, particularly in relation to delivering online/hybrid courses to adult students.
• Experience developing courses in Canvas or other similar learning management systems.
• Demonstrated ability to work with faculty from a variety of academic disciplines and technological skills.
• Ability to master new technologies quickly.
• Proficiency with multi-media software, interactive video production (i.e. Articulate Storyline, Rise, or Captivate).
• Experience with web-conferencing tools (e.g. Microsoft Teams, Adobe Connect, Zoom or GoToMeeting), social media, mobile apps, Google Drive tools.
• Knowledge of HTML and web design principles.
• Ability to manage multiple projects and consistently meet strict deadlines.
• Excellent presentation, communications, problem-solving, interpersonal and organization skills.

Nice-to-haves

• Master's degree in instructional design or closely related field.
• Experience teaching/training adult learners.

Benefits

• Medical insurance
• Dental insurance
• Retirement plan
• Tuition assistance
• Paid time off