Instructional Designer

Unclassified - Fort Worth, TX

Full-time - Mid Level

Remote - Fort Worth, TX

1,001-5,000 employees

About the position

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an Instructional Designer. Learning & Development individuals at Higginbotham should possess an extraordinary personality that represents our company and department to the inside and outside world. The Instructional Designer will ensure the efficiency and effectiveness of learning programs and will be responsible for organizing and reporting training needs and results. The Instructional Designer will effectively lead and participate in project teams comprised of subject matter experts and stakeholders to determine desired Learning & Development outcomes and alignment opportunities. This role involves project management of learning opportunities, including scheduling, promoting, and providing results to the stakeholders within the designated timeframe. Collaboration with stakeholders and Subject Matter Experts is essential to gather content, review learning materials, and ensure alignment with learning objectives. The designer will facilitate discussions and manage feedback to improve the effectiveness of instructional materials. Applying instructional design theories and models, the Instructional Designer will create engaging and effective learning experiences. This includes designing, maintaining, and delivering learning content and programs within designated timelines, utilizing multiple learning delivery methods such as eLearning modules, instructor-led training, job aids, and other educational resources that accommodate various learning styles to maximize learning impact. The role also requires the use of multimedia and interactive elements to enhance learner engagement and retention. Conducting initial needs assessments and content analysis in collaboration with project teams and SMEs to create learner-centric face-to-face, hybrid, blended, and online courses is a key responsibility. The designer will evaluate programs regularly to determine gaps, consistency, relevance, and business needs, analyzing data to identify areas of improvement and communicating recommendations to leadership. Additionally, managing all training software, including confirming that all systems are prepared for training, assigning/removing training, troubleshooting user inquiries, completing recurring audits, and providing reports to stakeholders is required. The Instructional Designer will measure overall training effectiveness, reporting all data statistics to improve employee abilities, identify benchmarks, and strengthen the skill set of the existing workforce. The position may require traveling up to 20 percent of the year, and the designer must remain current on Learning & Development theories and methodology while assisting with any other projects within the responsibility of Learning & Development.

Responsibilities

• Effectively lead and participate in project teams comprised of subject matter experts and stakeholders to determine desired Learning & Development outcomes and alignment opportunities.
• Project manage learning opportunities, including scheduling, promoting, and providing results to the stakeholders within the designated timeframe.
• Collaborate with stakeholders and Subject Matter Experts to gather content, review learning materials, and ensure alignment with learning objectives.
• Facilitate discussions and manage feedback to improve the effectiveness of instructional materials.
• Apply instructional design theories and models to create engaging and effective learning experiences.
• Design, maintain, and deliver learning content and programs within designated timelines, including multiple learning delivery methods (eLearning modules, instructor-led training, job aids, and other educational resources) that accommodate various learning styles to maximize learning impact.
• Utilize multimedia and interactive elements to enhance learner engagement and retention.
• Conduct initial needs assessment and content analysis in collaboration with project teams and SMEs to create learner-centric face-to-face, hybrid, blended, and online courses.
• Evaluate programs regularly to determine gaps, consistency, relevance, and business needs.
• Analyze data and identify areas of improvement, communicating recommendations to leadership.
• Manage all training software, including confirming that all systems are prepared for training, assigning/removing training, troubleshooting user inquiries, completing recurring audits, and providing reports to stakeholders.
• Measure overall training effectiveness, reporting all data statistics to improve employee abilities, identify benchmarks, and strengthen the skill set of the existing workforce.
• Remain current on Learning & Development theories and methodology.
• Assist with any other projects within the responsibility of Learning & Development.

Requirements

• Bachelor's degree or 3 to 5 years of experience in the field or a related area is preferred.
• Advanced knowledge of Microsoft Suite, Articulate 360, Camtasia, and experience with Learning Management Systems (LMS) and eLearning standards (e.g., SCORM, xAPI) is required.
• Advanced project management skills, including the ability to handle multiple projects for short or lengthy periods of time with little to no supervision.
• Ability to work autonomously and with teams, including excellent analytical, problem-solving, and critical thinking skills.
• Must be highly organized, demonstrate excellent attention to detail, and the ability to prioritize.
• Superior customer service skills are required, including written and oral communication skills.
• High level of creativity; ability to evaluate and address Learning & Development needs in a fast-paced and changing environment.
• Must be adaptable to changes in the work environment and competing demands and able to deal with frequent changes, delays, or unexpected events.
• Requires the ability to work under time constraints and meet deadlines.

Benefits

• Health Insurance
• Vacation & Paid Time Off
• Generous PTO and great internal stock program
• Comprehensive benefits program designed to meet individual and family needs.