Apple - Cupertino, CA
posted 2 months ago
Apple's Instructional Products team is passionate about helping people discover what's possible with their Apple products — and answering their questions about them. We create the Tips app, user guides, and other instructional content for end users. In this role, you'll collaborate with team members to design and write easy-to-find, clear, beautiful content that supports users in getting the most out of their Apple products. As an Instructional Designer, you will develop dynamic customer-facing materials for software, hardware, and services products. You will be responsible for creating instructional content that is not only informative but also engaging and user-friendly. Your role will involve working closely with designers, editors, engineers, and marketers to ensure that the content meets the highest standards of quality and effectiveness. You will need to be incredibly thorough, organized, and capable of managing multiple projects simultaneously while meeting aggressive deadlines. Your ability to learn new processes and tools quickly will be essential in this fast-paced environment. You will also be expected to visualize and prototype compelling alternatives for presenting instructional information, ensuring that users can easily understand and utilize Apple products. Researching issues and developing innovative solutions will be a key part of your responsibilities, as will tailoring your writing style to suit different formats and audiences.