Instructional Systems Designer IV - Digital Project Manager

Olgoonik - Blackstone, VA

Full-time - Senior

Blackstone, VA

Warehousing and Storage

About the position

The Digital Project Manager at Olgoonik Corporation is tasked with the continuous oversight and management of vendor e-learning and digital projects, particularly those associated with a senior Instructional Systems Designer. This role requires close collaboration with various units within the Training and Development Agency (TDA), including the Foreign Affairs Security Training Center (FASTC) branch, division chiefs, program offices, and contracted e-learning vendors. The primary goal is to ensure that training needs are accurately identified, specified during the conversion to objectives, and that the delivery modes are effective and efficient. The incumbent is responsible for ensuring that evaluations are relevant and comprehensive, and that both pre- and post-class support is adequately provided to enhance the learner enrollment experience. A significant aspect of this role involves providing project management support for the e-learning and digital vendors contracted by FASTC and the T Directorate. The incumbent must ensure that all Instructional Systems Design (ISD) design and development work adheres to established models such as SAM or ADDIE, as well as Standard Operating Procedures (SOP) and Federal Law Enforcement Training Accreditation (FLETA) standards. The Digital Project Manager will manage large-scale projects, often exceeding 100 hours, with minimal guidance, and will oversee the collaborative efforts of other designers within project teams. Utilizing the DS Training Management System, the incumbent will build Course Templates and specify all necessary training resources for each course activity. The position is based in Dunn Loring, VA, at the U.S. Department of State, and requires a proactive approach to project management, ensuring that all aspects of the training cycle—from development to delivery and long-term support—are effectively managed and executed. The incumbent will also be responsible for evaluating training needs, identifying project management metrics, and proposing enhancements to the e-learning/digital training processes.

Responsibilities

• Evaluate the full cycle of FASTC training from development to delivery and long-term field support to identify potential projects for e-learning/digital courses/content.
• Identify critical project management and e-learning metrics and indicators.
• Design and accomplish analysis tools and reporting systems for metrics.
• Analyze and propose techniques and technologies that could enhance FASTC e-learning/digital training.
• Provide ongoing support for FLETA documentation.
• Provide continuous monitoring with TDA unit chiefs, e-learning vendors, and TDA Division Chief to track training needs through to delivery.
• Apply the ADDIE or SAM model to training development and select the optimal design and delivery mode for each training project.
• Manage training project teams that may include more than 1 ISD and personnel from other ISM disciplines as well as SMEs.
• Set appropriate milestones for training projects.
• Attend meetings, communicate, and participate with internal and external personnel and contract staff in planning, developing, and validating a wide range of programs.
• Provide input for preparation of routine and special reports.
• Stay abreast of the latest changes in state-of-the-art theory, technologies, and training practices to devise new approaches and plans to improve FASTC training.
• Review, evaluate, and critique findings of training results from evaluations, external audits, and research problems and issues, facilitating resolution by working with other appropriate Departmental and Agency staff members and Committees as requested.
• Provide weekly updates of course activities to the ISM Unit Chief.
• Evaluate and adapt commercial-off-the-shelf (COTS) and existing government-based training materials or courses (GOTS).
• Integrate technology-based and scenario-based training products wherever possible.
• Provide technical assistance for integrating technology-based and scenario-based modules to the fullest extent possible.
• Collaborate with e-government and learning management system (LMS) providers.
• Assure that training development and internal procedures support and apply FLETA standards.

Requirements

• Master's degree with a concentration in adult learning, education, instructional design, instructional technology, or curriculum development.
• 10+ years of experience designing/developing training in a law enforcement training environment, including in-depth knowledge of Federal Law Enforcement Accreditation.
• Excellent communication skills.
• Specialized knowledge or professional experience in instructional systems design, education and adult learning principles, cooperative learning, programming and authoring tools, graphic arts and media design, and educational product evaluation.
• Demonstrated experience working with instructional Systems Design models.
• Demonstrated experience with computer-based instruction design concepts and practices, including the use of Adobe Captivate, Trivantis Lectora, and/or Articulate Storyline or similar tools.
• Demonstrated experience with distributed learning and multimedia insertion or similar tools.
• Knowledge of SCORM and 508 compliance.
• Excellent people and organizational skills.
• Excellent writing, proofreading, and design skills to develop training course materials.
• Excellent written and spoken command of the English language.
• Proficient in the use of Microsoft applications (MS Word, PowerPoint, and Excel).