Instrument Controller Specialist

IBM - Washington, DC

Part-time - Entry Level

Washington, DC

Computer and Electronic Product Manufacturing

About the position

The Instrument Controller Specialist at IBM will serve as a subject matter expert for an Intramural Research program, providing support for specialized scientific equipment and related software. This role involves working closely with scientific research staff to ensure the effective deployment, configuration, and ongoing support of scientific computation devices, contributing to the innovation and adoption of new technology in various industries.

Responsibilities

• Learn, document and support Scientific Computation Devices.
• Assist scientists and vendors in the deployment and configuration of Scientific Computation Devices.
• Support the configuration of scientific applications that run on Scientific Computation Devices.
• Conduct formal software validation and define user roles and access rules.
• Perform formal audits of COTS vendor manuals and processes to address critical needs.

Requirements

• Experience supporting desktop versions of MS Windows, Mac OS, Linux, Unix, and embedded operating systems.
• Experience with installation and configuration of peripheral equipment.
• Experience with laboratory sciences and familiarity with ServiceNow (2 years).

Nice-to-haves

• Experience with scientific computing devices such as MRI Machines, PACS Systems, and various types of microscopes.
• Basic knowledge of IT technical areas including Security, Networking, Hardware and Peripherals, Storage, Database & Application (2 years).
• Experience with intermediate programming, scripting skills, and High-Performance Computing environments.

Benefits

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.
• Financial programs such as 401(k), cash balance pension plan, and life insurance.
• Generous paid time off including holidays, sick time, and vacation.
• Training and educational resources on a personalized, AI-driven learning platform.
• Diverse and inclusive employee resource groups and volunteer opportunities.