This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Insurance Administrative Specialist (Entry)
TEKsystems - Frederick, MD
posted 2 months ago
About the position
The Insurance Administrative Specialist role at TEKsystems is designed for individuals with experience in medical administration or customer service. This entry-level position offers an opportunity to work in the insurance and healthcare industry, with a focus on obtaining authorizations and coordinating communications between various stakeholders. The role is contract-to-hire, providing a pathway to permanent employment after six months, with the potential for hybrid work arrangements.
Responsibilities
- Obtain authorization from payer's case manager for services ordered/requested for prospects/referrals in a timely manner.
- Document specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email.
- Obtain additional pre-certification as needed and consult with the agency for all private insurance referrals, documenting and communicating via the software application in a timely manner.
- Serve as a liaison between the branch location and the payer on a regular basis.
- Coordinate and communicate with the branch location regarding any changes or updates from the payer in a timely manner.
- Access authorizations via email, telephone, fax, and/or online application in the most efficient and timely manner.
- Resolve all customer requests, inquiries, and concerns in an expedient and respectful manner.
- Problem solve independently before referring issues to the Supervisor/Manager for resolution.
- Perform eligibility and similar, comparable, or related duties as may be required or assigned.
Requirements
- 2+ years experience in Medical Administration or Customer Service
- Diploma or GED required
- EMR experience preferred
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
