Trinidad State Junior College - Denver, CO
posted about 2 months ago
The Insurance Analyst position at the Colorado Division of Insurance (DOI) is designed to support the Property Casualty & Title Consumer Services section, which is responsible for enforcing Colorado insurance statutes and regulations. This role acts as an ombudsman for Colorado consumers who have encountered issues with specific insurers, particularly in cases where alleged violations of the law have occurred. The analyst will investigate written complaints from consumers regarding various types of property and casualty insurance, including homeowner's insurance, private passenger automobile insurance, commercial lines of business, and workers' compensation rate complaints. Additionally, the position involves responding to consumer inquiries through telephone and email, providing essential support to ensure consumer protection in the insurance marketplace. The analyst will be tasked with analyzing and detecting problems or violations of insurance law, regulations, and policy contract provisions by thoroughly investigating the allegations presented in complaints. This includes determining whether an individual complaint may indicate widespread violations or non-compliance with Colorado statutes and Division regulations. The role also involves assisting in the development of consumer education materials, identifying common issues, and preparing targeted information to help consumers understand their rights and responsibilities in the insurance landscape. The position requires a strong commitment to consumer advocacy and the ability to navigate complex regulatory environments. The analyst will conduct reviews of applicable Colorado statutes, Division regulations, and bulletins to gather additional facts from inquiries about specific issues. This role is crucial in maintaining the integrity of the insurance marketplace in Colorado and ensuring that consumers receive fair treatment from insurance providers.