Insurance Assistant Account Executive

$33,280 - $37,440/Yr

The Northwoods Corporation - Seneca Falls, NY

Full-time - Entry Level

Seneca Falls, NY

51-100 employees

Insurance Carriers and Related Activities

About the position

The Northwoods Corporation is looking for an energetic and organized Assistant Account Executive to support the Account Executives and Sales Team. This role involves servicing client needs, handling incoming phone traffic, and assisting customers with billing and non-coverage related inquiries. The company values a family-like atmosphere and provides opportunities for employee growth.

Responsibilities

• Prepare automobile identification cards and handle payments.
• Process changes to policies and other daily service needs for clients.
• Greet and assist clients who walk into the office.
• Maintain and document client files in appropriate systems.
• Establish and maintain relationships with internal and external customers.
• Adhere to applicable Agency procedures and workflows.
• Process changes for customers on company websites and other platforms.
• Complete other related duties as assigned.

Requirements

• Customer service experience (preferred)
• Strong verbal and written communication skills
• Proficiency with pertinent word processing and email management
• Ability to assist customers over the phone or in person
• Organized and proactive in problem solving
• Ability to work independently or on a team

Nice-to-haves

• Positive attitude, even in a fast-paced environment
• A passion to make customers and coworkers feel important and valued

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance