Insurance Channel Operations Manager

$76,050 - $124,935/Yr

Guardian Life - Bethlehem, PA

Part-time - Mid Level

Remote - Bethlehem, PA

Insurance Carriers and Related Activities

About the position

The Insurance Channel Operations Manager will oversee the Partnerships and Exchange channels of Guardian's Retail segment, focusing on supporting the annual filing process for Retail products across government exchanges, conducting strategic analysis, and providing operational support to drive growth in these channels. This role requires collaboration with various teams to ensure alignment and effective execution of strategies, as well as monitoring regulatory impacts and competitive analysis.

Responsibilities

• Support the annual process for filing Retail products across 27+ government exchanges.
• Perform strategic analysis and execute entry/exit strategies for new exchanges.
• Collaborate with teams across the Group Benefits business to ensure alignment on delivery and execution for the Retail segment.
• Conduct competitive analysis on pricing, features, and regulatory trends.
• Provide operational support for the partnerships channel, including account management and performance analysis.
• Identify opportunities to drive growth across exchange and partnerships channels.
• Provide strategic and analytical support during the off-season for Exchange and Partnerships channels.
• Monitor and project impacts of upcoming federal and state regulations.
• Conduct new exchange entry/exit state analysis and competitive assessments.
• Support Partner Management team during exchange off-season.

Requirements

• Bachelor's degree required.
• 5+ years of experience in insurance, government, product, or operations preferred.
• Strong analytical and communication skills, including proficiency in PowerPoint and Excel.
• Excellent project management and organizational skills with a track record of achieving results through others.
• Ability to handle multiple priorities effectively.
• Foster teamwork and collaboration between internal and external stakeholders.

Nice-to-haves

• Experience working with actuarial, filing, and compliance areas.

Benefits

• Choice of medical plans with prescription drugs, including coverage for fertility and transgender inclusive benefits.
• Dental and vision plans.
• Flexible spending, health reimbursement, and health savings accounts.
• Company-paid life and disability insurance plus voluntary supplemental coverage.
• 401(k) retirement plan with company match and profit-sharing contributions.
• Unlimited paid time off plus time off for volunteering and personal holidays.
• Paid parental leave and family medical leave policies.
• Emotional well-being and mental health resources.
• Wellness programs and fitness reimbursement.
• Adoption assistance and college planning support.