Insurance Claims Adjuster

About the position

Eagan Insurance Agency is looking for a knowledgeable and detail-oriented Insurance Claims Adjuster to manage insurance claims from initial reporting to resolution. The role focuses on ensuring fair and timely settlements for clients, requiring excellent investigative skills and a customer-focused approach.

Responsibilities

• Investigate, evaluate, and process insurance claims in accordance with company policies and industry standards.
• Review documentation, including police reports, medical records, and estimates, to determine the validity and extent of claims.
• Conduct interviews with claimants, witnesses, and third parties to gather relevant information.
• Negotiate settlements with policyholders and vendors, ensuring fairness and compliance with policy terms.
• Coordinate with legal teams and external experts as needed to assess complex claims.
• Document claim activities and maintain detailed records in the claims management system.
• Provide exceptional customer service, keeping policyholders informed throughout the claims process.
• Identify potential fraud and escalate suspicious claims for further investigation.
• Stay up-to-date with industry trends, regulations, and changes in insurance products.

Requirements

• Bachelor's degree in a related field or equivalent work experience in insurance or claims adjusting.
• Proven experience as an Insurance Claims Adjuster, preferably in property, casualty, or auto claims.
• Strong analytical and investigative skills with attention to detail.
• Excellent negotiation and communication skills to work effectively with policyholders, vendors, and legal teams.
• Familiarity with claims management software and industry regulations.
• Ability to manage multiple cases and meet deadlines in a fast-paced environment.
• Knowledge of insurance policies, coverage terms, and claims procedures.
• Certification or licensure as required by state regulations (if applicable).

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for career advancement and professional development.
• A supportive work environment that values teamwork and collaboration.
• Flexible work arrangements, including potential remote or hybrid options.