Insurance & Claims Assistant

$39,187 - $62,691/Yr

City Of Burlington, Nc - Burlington, NC

Full-time

Burlington, NC

Executive, Legislative, and Other General Government Support

About the position

The Insurance & Claims Assistant plays a vital role in managing employee and retiree insurance programs within the Finance Department. This position involves maintaining accurate records, assisting with claims processing, and providing support to the Risk and Benefits Manager. The role is essential for ensuring compliance with regulations and enhancing the well-being of employees and retirees through effective insurance management.

Responsibilities

• Assist in maintaining employee health, dental, life, and voluntary insurance programs.
• Assist in maintaining retiree insurance coverages.
• Revise beneficiary information for employee life/voluntary insurance programs.
• Maintain direct deposit requests and input them into the payroll system.
• Schedule and coordinate annual enrollment meetings for employee benefit selections and Flex Plan participation.
• Receive enrollment forms and change request forms, inputting changes into the payroll system.
• Ensure payroll software reflects accurate insurance and benefits deductions, calculating adjustments as needed.
• Process forms and reports related to the city's fringe benefits programs for retirees and employees.
• Process claims and documents related to personal or property damage against the City.
• Record health insurance verification requests and ensure compliance with court-ordered coverages.
• Assist employees in filing wellness benefit claims for voluntary insurances.
• Process liability claims under the direction of the Risk and Benefits Manager.
• Communicate with the public regarding complaints and claims against the city.
• Compose invoices, payment vouchers, and reimbursement requests for vendors, verifying account balances.
• Reconcile monthly insurance invoices and record appropriate journal entries.
• Maintain records for OPEB.
• Perform clerical duties such as maintaining records, financial reports, and correspondence.

Requirements

• Associate's Degree in Secretarial Science, Business Administration, or related area.
• Some work experience in personnel, finance, or municipal related work, or an equivalent combination of education and experience.
• In-depth knowledge of current municipal employee insurance programs and options.
• General knowledge of Department policies and regulations.
• General knowledge of office practices and procedures and computer software applications.
• Skilled in Microsoft Word, Microsoft Excel, and various city-wide computer programs.
• Ability to understand and interpret federal regulations relating to employee benefits, such as IRS Code 125 and COBRA.
• Ability to maintain strict confidentiality and adhere to HIPAA standards.

Benefits

• Competitive benefits package
• Opportunities for professional advancement
• Career development support
• Team-oriented environment