Insurance - Commercial Lines Account Manager

$60,000 - $70,000/Yr

Chittenden Group - Naugatuck, CT

Full-time - Mid Level

Naugatuck, CT

Insurance Carriers and Related Activities

About the position

The Commercial Lines Account Manager at Chittenden Group is responsible for servicing and managing a portfolio of commercial lines accounts within the small business unit. This role involves client communication, relationship management, documentation tracking, and ensuring clients understand their coverage. The position offers a hybrid remote work option after an initial training period and is part of a well-established insurance firm with a focus on competitive compensation and benefits.

Responsibilities

• Market new business and account renewals to obtain competitive coverage/cost ratios for clients.
• Submit renewal business to various markets and maintain productive relationships with insurance company underwriters and staff.
• Work with team members to execute all renewals in a timely manner.
• Generate accurate renewal submission proposals.
• Manage day-to-day account transactions including vehicle additions/deletions, property acquisitions, exposure changes, contract reviews, coverage analysis, and program recommendations with client interaction.
• Provide clear answers to clients on coverage or billing questions, including information on rate fluctuations or policy changes.
• Consult with clients to process quotes and issue renewals or updates to current policies.
• Effectively manage preparation and production of all elements of presentations for client meetings and represent the company appropriately.
• Address client questions and identify next steps as appropriate.

Requirements

• 1-5 years of insurance industry experience related to servicing commercial accounts
• Property and Casualty license
• Agency Management software experience
• Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
• Professional verbal and written communication skills

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Life insurance
• Career growth opportunities
• 50% of Naugatuck YMCA membership paid