Insurance Credit Analyst - Worcester, MA

Optum - Worcester, MA

Full-time

Remote - Worcester, MA

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

The Insurance Credit Analyst position at Optum involves managing medical and ancillary product premium billing, ensuring invoice accuracy, and addressing billing discrepancies. The role requires interaction with customers to gather necessary data, inputting policies for effective billing management, and educating clients on invoice and payment processes. This hybrid role allows for a combination of remote work and onsite presence, with a focus on improving health outcomes through effective billing practices.

Responsibilities

• Interact with customers to gather support data to ensure invoice accuracy and work through specific billing discrepancies.
• Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.
• Educate customers regarding the availability of receiving invoices and remitting payments through online applications.
• Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.
• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.

Requirements

• High School Diploma / GED or equivalent experience.
• Must be 18 years of age or older.
• 1+ years experience in insurance/billing.
• Proficiency with Windows PC applications, including the ability to navigate multiple programs and learn new and complex computer system applications.
• Ability to work any of the 8-hour shift schedules during normal business hours of 6:00am - 6:00pm.

Nice-to-haves

• Prior experience with EPIC.

Benefits

• On-the-job training
• Work from home
• Comprehensive benefits and career development opportunities.