Insurance Customer Service

$30,000 - $50,000/Yr

Kevin Barry - State Farm Agency - Byron, GA

Full-time - Entry Level

Byron, GA

About the position

The Insurance Customer Service Representative position at Kevin Barry - State Farm Agency is designed for motivated individuals looking to start a rewarding career in insurance. This role focuses on establishing customer relationships, providing exceptional service, and contributing to the growth of the agency through value-based conversations. The position offers training for those without prior insurance experience, making it an excellent opportunity for entry-level candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Educate customers about insurance options using a customer-focused, needs-based review process.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Benefits

• Salary plus commission
• Monthly and Yearly bonuses
• Paid Time Off (vacation and personal/sick days)
• Retirement Plan
• Valuable experience
• Growth potential/Opportunity for advancement within the office