AppleOne - Bellevue, WA
posted about 2 months ago
The Insurance Operations Coordinator position at AppleOne involves a critical role in the insurance verification and authorization process. The successful candidate will be responsible for obtaining, entering, and tracking authorizations for insurance, ensuring that all necessary information is accurately logged into the computer database. This position requires a high level of attention to detail and a commitment to providing excellent customer service. The Insurance Verification/Authorization Clerk will verify and obtain insurance eligibility for all agency referrals, utilizing both internet resources and direct communication with insurance companies to confirm coverage details. Collaboration is key in this role, as the clerk will work closely with staff to secure authorizations from managed care companies. This includes clarifying and verifying insurance coverage details with both private and government carriers, as well as providing necessary information to billing staff. The position demands strong problem-solving skills and the ability to handle heavy phone interactions, as the clerk will frequently communicate with physicians, claims processors, medical billers, and patients. Overall, this role is essential in ensuring that the insurance verification process runs smoothly and efficiently, contributing to the overall success of the agency's operations.