Spectraforce Technologies - Austin, TX

posted 5 months ago

Full-time - Entry Level
Austin, TX
Administrative and Support Services

About the position

The Insurance Operations Coordinator position at SPECTRAFORCE is a temporary role designed to support the Client Operations and Client Facing teams. Under direct supervision, the coordinator will manage a workload determined by the manager based on project needs, which may include factors such as date order and revenue. The role requires strict adherence to the company's quality practices and established systems and procedures. The coordinator will be responsible for ensuring timely and accurate input of data related to invoices and policy documentation, maintaining up-to-date computer system records, and following up on current and outstanding documentation. This includes handling complex and confidential documentation and ensuring that all information is accurate and client-specific. The Client Profile Specialist aspect of the role involves inputting and validating client data within a newly created Client Profile. The coordinator will provide administrative data compilation to the client-facing team and support the operations team in data collection. This support includes reviewing existing client data and information within systems and data extract reports for input into Client Profiles. It is important to note that interactions will be internal only, with no direct client interaction required. The coordinator will build and maintain working relationships with internal and external stakeholders while remaining aware of the business needs.

Responsibilities

  • Manage workload set by the manager based on project needs.
  • Adhere to the company's quality practices and procedures.
  • Ensure timely and accurate input of data related to invoices and policy documentation.
  • Maintain up-to-date computer system records and follow up on outstanding documentation.
  • Handle complex and confidential documentation and information for client-specific data.
  • Input and validate client data within the newly created Client Profile.
  • Provide administrative data compilation to the client-facing team.
  • Support the operations team for data collection and review existing client data.

Requirements

  • Strong organizational skills.
  • Attention to detail.
  • Proficiency in Microsoft Excel.

Benefits

  • ACA compliant health benefits
  • Dental insurance
  • Vision insurance
  • Accident insurance
  • Critical illness insurance
  • Voluntary life insurance
  • Hospital indemnity insurance
  • Commuter benefits
  • 401K plan with matching
  • Referral bonus program
  • Paid sick leave when required by law
  • Unpaid leave.
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