Spectraforce Technologies - Austin, TX

posted 5 months ago

Full-time - Entry Level
Austin, TX
Administrative and Support Services

About the position

The Insurance Operations Specialist plays a crucial role in ensuring the timely and accurate input of data related to invoices and policy documentation. This position requires maintaining up-to-date computer system records, following up on current and outstanding documentation, and handling complex and confidential documentation. The specialist will also be responsible for managing information and documentation for client-specific data, ensuring that all records are accurate and accessible. In addition to data management, the Insurance Operations Specialist will build and maintain working relationships with both internal and external stakeholders. This role requires a keen awareness of business needs and the ability to communicate effectively with various teams. The Client Profile Specialist aspect of the role involves inputting and validating client data within a newly created Client Profile, providing essential administrative data compilation to the client-facing team, and supporting the operations team in data collection efforts. The support required for this position includes reviewing existing client data and information within the client's systems and data extract reports for input into the Client Profile. It is important to note that interactions will be internal only, with no direct client interaction required. The role is designed to ensure that all client data is accurately represented and maintained within the company's systems, contributing to the overall efficiency and effectiveness of the operations team.

Responsibilities

  • Ensure timely and accurate input of data related to invoices and policy documentation.
  • Maintain up-to-date computer system records and follow up on current and outstanding documentation.
  • Handle complex and confidential documentation and information for client-specific data.
  • Build and maintain working relationships with internal and external stakeholders.
  • Review existing client data and information within client's systems/data extract reports for input to Client Profile.
  • Provide administrative data compilation to the client-facing team and support the operations team for data collection.

Requirements

  • Strong organizational skills.
  • Attention to detail.
  • Proficiency in Microsoft Excel.

Benefits

  • ACA compliant health benefits
  • Dental insurance
  • Vision insurance
  • Accident insurance
  • Critical illness insurance
  • Voluntary life insurance
  • Hospital indemnity insurance
  • Commuter benefits
  • 401K plan with matching
  • Referral bonus program
  • Paid sick leave when required by law
  • Unpaid leave
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