South Texas Radiology Imaging Centers-posted about 1 year ago
Part-time • Entry Level
San Antonio, TX
51-100 employees
Ambulatory Health Care Services

The Insurance Verification Representative is responsible for verifying eligibility and benefits of health insurance, government programs, and workers' compensation insurance prior to patient examinations. This role ensures that all necessary pre-certifications and authorizations are obtained, facilitating smooth patient interactions and billing processes.

  • Verifies policy and group number, as well as guarantor and dependents information with insurance company.
  • Verifies eligibility and benefits with insurance company.
  • Verifies claim mailing address of insurance company.
  • Annotates all scheduling changes appropriately in the patient's history notes.
  • Verifies whether pre-certification or pre-authorization is required for exam to be performed and reimbursed.
  • Contacts referring physician office if required to obtain additional information regarding exam to send to insurance company for authorization of exam.
  • Notifies referring physician office, patient and/or imaging center if exam is not authorized or if exam will not be covered.
  • High School Graduate or GED required.
  • Excellent phone etiquette and communication skills.
  • Proficiency in operating modern telephone, computer, and office equipment.
  • Working knowledge of medical terminology.
  • Working knowledge of health insurance, government programs, and workers' compensation.
  • Comprehensive medical coverage with low copay options.
  • Dental and vision benefits.
  • Life and disability coverage.
  • Flexible spending accounts.
  • Supplemental health protection plans.
  • Auto and home insurance.
  • Identity theft protection.
  • Legal counseling.
  • Long-term care coverage.
  • Moving assistance.
  • Pet insurance.
  • Free counseling services for emotional, physical, and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay.
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits.
  • Referral services for child, elder, and pet care.
  • Consumer discounts through Abenity.
  • Education assistance including tuition and student loan support.
  • Colleague recognition program.
  • Paid time off and paid family leave.
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