Insurance Verification Specialist

Robert Half - New Albany, IN

Full-time

New Albany, IN

Administrative and Support Services

About the position

The Insurance Verification Specialist plays a crucial role in the healthcare administrative team by ensuring the accuracy and validity of patients' insurance information. This position involves collaborating with various departments to facilitate smooth communication and ensure that all insurance-related processes are handled efficiently and effectively.

Responsibilities

• Verifying patient's insurance coverage with various insurance companies.
• Ensuring all patient details are accurately reflected in the system.
• Collaborating with the billing team to ensure treatments are properly covered.
• Handling insurance related inquiries and resolving discrepancies in a timely manner.
• Updating insurance changes and handling all other related information.
• Submitting insurance claims and monitor their status.
• Facilitating any required pre-authorization for specific medical procedures.
• Working closely with various departments to ensure the smooth flow of communications.
• Navigating efficiently between multiple computer programs and databases.

Requirements

• 2+ years of Insurance Verification experience.
• Understanding of insurance procedures and has a strong ability to troubleshoot and resolve any issues quickly and accurately.
• Proficient in the use of EMR software, Microsoft Office, and other relevant computer applications.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and ability to multi-task.
• Knowledgeable in medical terminology, ICD and CPT codes.
• Ability to maintain patient confidentiality.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan