Intake Coordinator

$45,656 - $70,720/Yr

Sky Home Health - Pleasanton, CA

Full-time

Pleasanton, CA

Ambulatory Health Care Services

About the position

The Intake Coordinator is responsible for managing patient interactions and administrative tasks within a healthcare setting. This role involves greeting patients, verifying their information, scheduling appointments, and ensuring smooth communication between patients and healthcare providers. The Intake Coordinator plays a crucial role in maintaining accurate patient records and facilitating referrals to other healthcare professionals.

Responsibilities

• Greet and check-in patients upon arrival
• Collect and verify patient information, including insurance details
• Schedule appointments and manage the appointment calendar
• Answer phone calls and respond to patient inquiries
• Assist with medical administrative tasks, such as filing and data entry
• Coordinate referrals to other healthcare providers
• Ensure accurate and timely documentation of patient records
• Collaborate with healthcare professionals to ensure smooth patient flow

Requirements

• Previous experience in a medical or dental office setting preferred
• Proficient in using dental or medical software systems (e.g., Dentrix, eClinicalWorks)
• Strong knowledge of medical administrative support and scheduling procedures
• Excellent organizational skills with attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong communication skills, both verbal and written
• Familiarity with phone systems and ability to handle high call volumes
• Ability to maintain confidentiality of patient information

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance