Shook & Stone Chtd - Las Vegas, NV

posted 24 days ago

Full-time - Entry Level
Las Vegas, NV
Professional, Scientific, and Technical Services

About the position

The Intake Specialist will play a crucial role in the Personal Injury and Workers' Compensation Intake processes at Shook and Stone CHTD. This position involves gathering and assessing essential information from clients, conducting preliminary investigations, and ensuring accurate documentation for case management. The role requires strong customer service skills and the ability to multi-task in a fast-paced environment.

Responsibilities

  • Communicate with potential clients to gather initial information regarding their legal concerns.
  • Conduct detailed interviews to obtain accounts of events and circumstances.
  • Provide clear explanations of the legal process and the firm's services.
  • Assess the viability of potential cases based on established criteria and legal guidelines.
  • Collaborate with legal professionals to evaluate the merits of potential cases.
  • Ensure clients are aware of necessary documentation and evidence required for their case.
  • Occasionally drive to clients to perform intake as needed.

Requirements

  • Strong organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Strong computer skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Bilingual in Spanish (preferred).

Nice-to-haves

  • Willingness to work weekends.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
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