CACI International-posted about 1 year ago
$53,100 - $106,300/Yr
Full-time
Professional, Scientific, and Technical Services

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The Integrated Service Desk Account Manager serves as the primary point of contact for a large government organization, providing front line support and ensuring high-quality customer care. This role emphasizes effective customer service skills, problem-solving, and incident management, with a focus on improving overall customer satisfaction. The position requires the ability to manage and prioritize incidents while working in a fast-paced environment, and it may involve covering weekends and holidays as needed.

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