The University of Kansas Health System - Shawnee, KS
posted about 2 months ago
The Integration and Expansion System Administrator II position at The University of Kansas Health System involves a comprehensive role in systems administration, focusing on the design, implementation, maintenance, and support of server-level enterprise applications and medical devices. The System Administrator (SysAdmin) is tasked with maintaining an end-to-end understanding of the systems they support, assessing the impact of organizational changes, and identifying opportunities and threats related to these systems. This role serves as a critical link between various IT teams, including Radiology, Lab, and Pharmacy, ensuring effective communication and resolution of system issues. As a Tier-II support resource, the System Administrator engages with other team members as necessary, acting as a coordination point for issues related to systems across all IT teams. The responsibilities include maintaining usable systems for end-users, collaborating with vendors and internal teams to resolve system issues within established service level agreements. The role also requires meticulous documentation of system configurations, contacts, and functionalities, contributing to a knowledge base of troubleshooting tips and maintaining training materials. The System Administrator is responsible for planning and scheduling system upgrades and updates, coordinating with various teams and vendors to ensure smooth transitions. Security is a paramount concern, and the SysAdmin must protect hospital assets and information by adhering to organizational policies regarding access management, regulatory compliance, and disaster recovery. Additionally, the role involves verifying application logs to maintain data integrity and ensuring that backup and recovery processes are in place and effective. The position also requires the ability to create, schedule, and distribute reports, model and support system interfaces, and troubleshoot application and server issues. The SysAdmin is expected to be a subject matter expert for assigned systems, maintaining effective communication with vendors and ensuring that their actions align with hospital expectations. A strong technical foundation in databases, networking, hardware, and software is essential, along with the ability to perform systems analysis and project management tasks as needed. Mentoring and training team members, including new employees and interns, is also a key aspect of this role, ensuring knowledge sharing and professional development within the team. Overall, this position is integral to the operational success of the IT department and the broader healthcare system, requiring a blend of technical expertise, problem-solving skills, and collaborative spirit.