Integration, Field Service Engineer PM PNT

Serco - Aberdeen Proving Ground, MD

Full-time

Aberdeen Proving Ground, MD

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Integration, Field Service Engineer PM PNT role at Serco Inc. involves providing critical support for military defense systems, focusing on logistics engineering, installation, repair, and field support for hardware and software products. The position requires a highly experienced technician to resolve complex system failures, develop maintenance programs, and train junior technicians, ensuring quality support for the PM PNT's product services.

Responsibilities

• Serve as a highly experienced technician capable of resolving complex system failures.
• Develop preventive maintenance programs and train less experienced technicians.
• Identify systemic failures and conduct root cause analysis in collaboration with engineering.
• Manage a deliberate program for developing junior technicians.
• Provide oversight to ensure support equipment is regularly calibrated and maintained by all field sites.
• Troubleshoot and repair systems, performing software updates as needed.
• Install, modify, wire, fabricate, and maintain systems.
• Distinguish between hardware and software problems in multi-vendor systems.

Requirements

• Bachelor's degree in Electric Systems Engineering Technology or related field.
• 10+ years' experience testing electronic equipment related to the job description.
• 8+ years' experience testing and troubleshooting electronic subsystem installations in DoD military systems.
• 5+ years' experience in a DoD environment.
• Experience managing and training less experienced technicians.
• Experience developing preventative maintenance programs.
• Experience with test measurement and diagnostic equipment.
• Experience troubleshooting hardware and software problems in multi-vendor systems.
• Must have a current and active DoD Secret Level Security Clearance.
• Must have reliable transportation to the customer site.

Nice-to-haves

• 10+ years Military experience preferably as a 948B Electronic Systems Maintenance Warrant Officer.

Benefits

• Relocation assistance may be available.
• Partnership with Skill Bridge for military veterans and spouses.