Intelligent Transportation Systems Specialist III

Metropolitan Transit Authority of Houston, Texas - Houston, TX

Full-time

Houston, TX

About the position

The Intelligent Transportation Systems Specialist III is responsible for providing systems guidance for telecommunications and network facilities, focusing on the implementation of network communications hardware and software for large-scale projects. This role involves managing and maintaining Intelligent Transportation Systems (ITS) telecommunications, security, and CCTV monitoring systems, while ensuring compliance with safety procedures and providing excellent customer service to both internal and external stakeholders.

Responsibilities

• Serves as a senior technical advisor to the Intelligent Transportation Systems (ITS) project group.
• Manages and maintains ITS telecommunications, security, and closed-circuit television (CCTV) monitoring systems.
• Performs configuration, maintenance, troubleshooting, design, cost estimating, and specification writing related to the deployment and integration of ITS equipment.
• Serves as point of contact and liaison with Metro Police Department (MPD) for public safety related technologies and applications.
• Maintains awareness of applications used by METRO departments through security and CCTV programs and advises management of possible security implications.
• Interacts directly with law enforcement agencies and maintains appropriate documentation during investigations.
• Aids in providing customer support for installed systems via phone support, remote troubleshooting, and site visits as needed.
• Works with other ITS Project Managers in researching and setting technical direction.
• Drafts and communicates project scopes/requirements to subcontractors, vendors, and suppliers.
• Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.

Requirements

• High School Diploma or GED is required; Bachelor's degree in Information Technology or related degree preferred.
• Minimum five (5) years of demonstrated experience in operation and management of Information Technology applications.
• Experience in Active Directory, Windows Operating Systems, Network Cabling installation and maintenance, Server Administration, Routing and Switching fundamentals.
• Knowledge of development, deployment & monitoring of physical security surveillance projects, as well as ITS related projects and applications preferred.
• Intermediate knowledge in telecommunications, security and/or CCTV systems.
• Strong interpersonal and communication skills (written and verbal).
• Excellent customer service skills.
• One of the following certifications is desired: Microsoft, Cisco, CompTIA, ISC2, ONSSI, Genetec, Fiber, Data Center, or Wireless Certifications.
• Knowledge related to Intelligent Transportation Systems, video systems, IT networks, or backhaul communications such as wireless, cellular and fiber optics is strongly desired.

Nice-to-haves

• Knowledge of wired communication designs including fiber optic cable and copper distribution.

Benefits

• Equal opportunity employment regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.