Intensive Case Management Supervisor, HSPRS

$76,360 - $95,450/Yr

Church World Service - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

Social Assistance

About the position

The Intensive Case Management Supervisor at CWS is responsible for overseeing the provision of intensive post-reunification support and home study services to unaccompanied children (UC) and their sponsors. This role involves direct supervision of Intensive Case Managers, ensuring compliance with policies, and providing trauma-informed, strengths-based services. The Supervisor will work collaboratively with national and local teams to enhance service delivery and support the integration of UC into their communities.

Responsibilities

• Provide oversight of Level 3 Post Release Services and intensive case management.
• Oversee casework that includes crisis intervention and safety planning for unaccompanied children in crisis.
• Ensure comprehensive, culturally sensitive, trauma-informed home studies are conducted.
• Elevate the visibility of the HSPRS program within the community to increase access to supportive services.
• Conduct outreach and education among local service providers to improve awareness of challenges facing unaccompanied children.
• Engage stakeholders to enhance services and support for UC requiring intensive case management.
• Monitor program compliance and timeliness of deliverables, addressing deficiencies as needed.
• Review and approve all PRS reports in a timely manner, ensuring quality of care.
• Prepare for on-site and desktop monitoring by national teams and ORR.
• Participate in network meetings and activities with the national HSPRS team.

Requirements

• Master's degree in social work, psychology, sociology, or relevant behavioral science with clinical experience, plus at least two years of postgraduate direct clinical service experience; or a Bachelor's degree with at least six years of clinical employment experience.
• LCSW in Florida is required.
• A minimum of three years case management experience, or six years with a Bachelor's degree.
• Experience providing post-reunification support and working with children and youth.
• Experience conducting home study assessments is highly preferred.
• A minimum of two years of prior supervisory experience.
• Prior experience networking and building relationships across organizations.

Nice-to-haves

• Fluency in English and Spanish preferred.
• Experience with foreign born youth is a plus.

Benefits

• 403 (b) Retirement Plan
• Medical, Dental and Vision Insurance
• Generous Paid Time Off (18 Paid Days Off; 24 Days Off after 2 Years)
• 14 Official Holidays
• 12 Sick Days Off (Accrued monthly)
• Life Insurance and AD&D
• Long Term and Short-Term Disability
• Employee Assistance Program (EAP)
• Health Savings Account
• Flexible Spending Accounts
• Commuter Benefits