Confidential

posted 5 days ago

Full-time - Entry Level

About the position

The Project Coordinator role is essential for managing project timelines, schedules, and client communications in the interior design sector. This position focuses on delivering a positive client experience by ensuring projects are organized, clients are informed, and installations proceed smoothly from start to finish.

Responsibilities

  • Take ownership of project timelines, coordinating schedules for installations, deliveries, and site work to ensure timely execution while keeping the client updated.
  • Serve as the primary point of contact for clients, providing clear, consistent communication throughout the project.
  • Ensure a smooth and positive experience by actively managing client expectations, offering support, and resolving any issues that may arise throughout the project.
  • Ensure internal teams have a clear understanding of priorities and timelines, helping to keep everyone aligned and focused on meeting project goals.
  • Oversee the entire order process, ensuring accuracy from procurement to delivery, and keeping clients informed of their order status.
  • Conduct quality checks to ensure that all products and services meet RMD's standards and align with client expectations.
  • Maintain accurate project documentation, tracking client preferences, orders, and timelines to ensure nothing is overlooked.
  • Proactively identify and resolve any project-related challenges or conflicts to ensure a seamless experience for the client.
  • Work closely with design, sales, the custom workroom, and installation teams to ensure that all elements of a project come together smoothly.

Requirements

  • Proven ability to manage multiple projects, prioritize tasks, and meet deadlines.
  • A commitment to delivering a high level of client service, with the ability to manage expectations and communicate effectively.
  • Excellent communication and interpersonal skills.
  • High attention to detail and commitment to quality.
  • Ability to work effectively with internal teams to ensure smooth project execution.
  • Previous experience in project coordination or a similar role is a plus.

Benefits

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service