La-Z-Boy - Palm Beach Gardens, FL

posted 3 months ago

Full-time - Mid Level
Palm Beach Gardens, FL
5,001-10,000 employees
Furniture and Related Product Manufacturing

About the position

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work, and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry-leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated. We believe in the transformational power of comfort. As an innovative leader responsible for the La-Z-Boy In-Home Design program and personalized client solutions, this role requires translating client needs into actionable design concepts, conducting insightful in-home consultations, and fortifying sales teams with design expertise. This position is instrumental in elevating the design culture and is held to the utmost standards of professionalism and integrity. The successful candidate will achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives while promoting the La-Z-Boy In-Home Design program to draft potential design solutions and present customized portfolio presentations tailored to the client's requirements and preferences. The role involves scheduling and conducting in-home consultations to understand the client's unique needs, preferences, and vision for their space. You will create design concepts and digital presentations with finish selections, furnishings, and fixtures. Additionally, you will provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance. Collaboration with support teams is essential to ensure flawless execution of operational excellence, and you will ensure proper execution of all existing and new systems and administrative procedures. This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community.

Responsibilities

  • Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
  • Promote the La-Z-Boy In-Home Design program to draft potential design solutions and present customized portfolio presentations tailored to the client's requirements and preferences.
  • Translate the client's lifestyle, taste, and budget into actionable design recommendations.
  • Schedule and conduct in-home consultations to understand client's unique needs, preferences, and vision for their space.
  • Create design concepts and digital presentations with finish selections, furnishings, and fixtures.
  • Provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance.
  • Collaborate with support teams to ensure flawless execution of operational excellence.
  • Ensure proper execution of all existing and new systems and administrative procedures.

Requirements

  • Bachelor's degree or equivalent experience.
  • 2-3 years in interior design, with a residential emphasis.
  • Proficient in Microsoft Office suite and computer-aided design programs.
  • Financial understanding and adept interpersonal communication skills.
  • Analytical abilities and goal orientation.
  • Team management and customer service skills.
  • Valid Driver's License.

Nice-to-haves

  • Design Certification
  • Advanced interpersonal, presentation, and communication skills.
  • Business acumen and entrepreneurial spirit.
  • Experience in building effective relationships.
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