Federated Hermes - Pittsburgh, PA

posted 2 months ago

Full-time - Mid Level
Pittsburgh, PA
Funds, Trusts, and Other Financial Vehicles

About the position

This position is part of the Federated Hermes' Global Technology Organization. In this role, you will be responsible for ensuring that all network hardware and software-related problems are identified and logged in the designated tracking system. You will troubleshoot moderate problems with supported network systems and applications, test, adjust, and troubleshoot equipment as necessary. Additionally, you will respond to high severity/high priority incidents related to on-call data or voice engineering. Your responsibilities will also include assisting in the identification of system and network problems at remote sites, monitoring network performance, generating capacity statistics, and recommending improvements. You will be expected to develop tactical plans for assigned initiatives, ensuring that the network operates efficiently and effectively to support the organization's goals.

Responsibilities

  • Ensure all network hardware and software-related problems are identified and logged in the designated tracking system.
  • Troubleshoot moderate problems with supported network systems and applications.
  • Test, adjust, and troubleshoot network equipment as necessary.
  • Respond to high severity/high priority incidents related to on-call data or voice engineering.
  • Assist in identifying system and network problems at remote sites.
  • Monitor network performance and generate capacity statistics.
  • Recommend improvements based on network performance data.
  • Develop tactical plans for assigned initiatives.

Requirements

  • Bachelor's degree or equivalent work experience.
  • At least three years of experience in a data network environment.
  • Experience with NAC and TCP/IP is required.
  • Experience with Azure Networking and MPLS is required.
  • Familiarity with new and emerging network technologies (NGFW, Fiber transports, load balancing) is preferred.
  • Telephony experience is preferred.

Nice-to-haves

  • Experience with new and emerging network technologies (NGFW, Fiber transports, load balancing).
  • Telephony experience.

Benefits

  • Competitive salary and benefits package.
  • Hybrid work schedule (in-office/remote).
  • Career opportunities for growth and development.
  • Collaborative work environment that promotes integrity and teamwork.
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