Intern, Customer Success/Service Sales Specialist

$39,520 - $52,000/Yr

Hologic - San Diego, CA

Full-time - Intern

San Diego, CA

Miscellaneous Manufacturing

About the position

The Hologic Summer Intern for Customer Success/Service Sales Specialist is an opportunity for students to gain hands-on experience in a global team environment. Interns will engage in meaningful projects that impact customer relationships and service sales, focusing on re-engaging dormant customers and promoting preventative maintenance services. This role emphasizes collaboration, customer success, and skill development through various training and project opportunities.

Responsibilities

• Serve as the primary point of contact for summer promotion.
• Manage quote/estimate generation.
• Collaborate and build strong relationships with internal teams to ensure customer needs are met.
• Manage weekly reporting.
• Participate and engage in product training opportunities.
• Participate in ad hoc projects focused on continuous improvement.

Requirements

• Currently enrolled in a Bachelor's degree program with at least one semester remaining after the internship.
• Majoring in Business, Finance, or a similar field of study preferred.
• Able to work full-time over the summer months (May/June - August/Sept).
• Acute attention to detail and accuracy.
• Demonstrated strength in achieving great customer experience.
• Passion for customer success in a competitive and changing market.
• Solid knowledge of Microsoft Office, especially Word and Excel.
• Working knowledge of ERP is preferred and the ability to learn other computer programs is a must.
• SalesForce.com experience desired.
• High energy, self-motivated, proactive, goal-oriented.

Nice-to-haves

• Experience with ERP systems.
• Familiarity with SalesForce.com.

Benefits

• Hourly pay range of $19 - $25 per hour based on class standing and operational function.