Intern - Digital Journey Strategist - Summer 2025

$45,760 - $72,800/Yr

Lumen Technologies - Jackson, MS

Full-time - Intern

Remote - Jackson, MS

Telecommunications

About the position

Lumen is seeking a Marketing Intern for a fully remote, 10-week summer internship program. The intern will support marketing campaigns by documenting customer experiences across various touchpoints and analyzing performance metrics. This role emphasizes collaboration with stakeholders to optimize campaign planning and execution, making it essential for candidates to demonstrate curiosity, innovation, and a passion for advancing technology.

Responsibilities

• Assist in supporting marketing campaigns by working on journey alignment across campaigns.
• Identify and document the customer experience across various touchpoints.
• Respond to provided analytics to track the performance of different touchpoints in the customer journey.
• Align with stakeholders to communicate the phases in the journey during campaign planning and optimization.
• Manage and compartmentalize tasks for each campaign to ensure smooth execution.

Requirements

• Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship.
• Graduating between August 2025 and May 2027.
• Proficiency in data analysis and reporting tools (e.g., Adobe Analytics, Excel).
• Understanding of marketing automation platforms (e.g., HubSpot, Marketo).
• Familiarity with Microsoft 365 and marketing principles and strategies.

Nice-to-haves

• Strong research skills and the ability to provide actionable insights.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Detail-oriented with strong organizational skills.

Benefits

• Hourly compensation ranging from $22.00 to $35.00 per hour based on education level and experience.