Intern, IT Salesforce Applications

$31,200 - $78,000/Yr

American Bankers Association - Washington, DC

Full-time - Intern

Washington, DC

Educational Services

About the position

The American Bankers Association (ABA) is seeking an IT Salesforce Applications Intern for a summer internship program. This role offers students a paid opportunity to work with a leading trade association in Washington, DC, focusing on Salesforce-based systems and business optimization. Interns will engage in substantial work across various divisions, connect with leadership, and contribute to meaningful projects while gaining valuable experience in the banking industry.

Responsibilities

• Support ABA's Salesforce based Association Management System.
• Perform analysis for business and system optimization, report writing, and data quality improvements.
• Assist with writing, prioritizing, and testing user stories in Azure DevOps to support Nimble/Salesforce projects and enhancements.
• Use data quality reports from Nimble and Salesforce to identify and resolve data quality issues, such as duplicate organizations and individual records.
• Document and monitor system interfaces to ensure operational efficiency and business continuity.

Requirements

• Proficiency with Microsoft Office tools, including MS Word, PowerPoint, and Excel.
• Understanding of database concepts (relational and object oriented) and SQL.
• Experience with Salesforce CRM and/or Azure DevOps desired but not required.
• Rising Sophomore/Junior/Senior standing with a major in Computer Science or Business Information Systems.
• Minimum 3.0 GPA.

Nice-to-haves

• Experience with Salesforce CRM and/or Azure DevOps.

Benefits

• Competitive pay at $25/hour.
• Professional collegial work environment.
• Opportunity to work on issues of national significance.
• Networking opportunities with leadership.