Intern Risk Solutions Operations

The Medical Protective Company - Fort Wayne, IN

Part-time - Intern

Fort Wayne, IN

Insurance Carriers and Related Activities

About the position

The Intern - Risk Solutions Operations position at MedPro Group provides operational support to the risk management team, focusing on enhancing knowledge of risk management systems and assisting with various operational tasks. This role is designed for students pursuing a degree in business or a related field, offering practical experience in a professional environment while contributing to the company's mission of protecting those who protect others.

Responsibilities

• Gain knowledge of risk management systems and policy types.
• Enter risk management education completions and premium credits in the policy management system.
• Respond to customer inquiries and requests in a timely manner.
• Provide operational support to Risk Consultants, including live education programs and onsite risk assessments.
• Assist with quality assurance review of risk management education materials and resources.
• Assist with operational team projects, development of standard operating procedures, and ongoing quality improvement efforts.
• Assist with various other duties and project work as assigned.

Requirements

• Minimum of one year of college in business or related field with at least one year remaining.
• Outstanding interpersonal, oral, and written communication skills required.
• Prior customer service experience preferred.
• Organizational, time management, and multi-tasking skills.
• Willingness and ability to quickly grasp new concepts and learn new tasks.
• Proficient with Microsoft Office Suite.
• Authorization to work in the United States without requiring visa sponsorship.

Nice-to-haves

• Prior customer service experience preferred.

Benefits

• Year-round availability: 15-20 hours per week during the school year and 40 hours per week in the summer at Fort Wayne, IN headquarters.