Intern - Sales Development Rep Inbound (San Diego,CA)

ServiceNow - San Diego, CA

Full-time - Intern

San Diego, CA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Sales Development Representative (Inbound) role at ServiceNow is designed for ambitious and goal-oriented students who are eager to gain experience in sales and marketing. This position involves qualifying leads generated from marketing efforts, collaborating with sales teams, and contributing to demand generation campaigns. The intern will play a crucial role in identifying and managing opportunities that support the sales process, while also learning about ServiceNow's cloud solutions and customer engagement strategies.

Responsibilities

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
• Create, manage, and drive all inbound leads to Sales acceptance
• Provide account team with detailed call notes in the CRM to ensure opportunities are understood and next steps are clearly identified
• Collaborate with Marketing in executing various demand generation campaigns
• Drive attendance to all company events and regional trade shows
• Understand how ServiceNow solutions address various customer pain points
• Research, identify, and prioritize target accounts for prospecting activities
• Build prospecting contact lists
• Create org/account mappings of prospective clients
• Acquire, update, and maintain contact information within the CRM
• Utilize and leverage internal and external technology to identify, develop and manage marketing leads effectively

Requirements

• Enrolled as a full-time student, and will graduate after December 2025
• An ambitious, creative, goal-oriented, and customer-focused mindset
• A basic understanding of Cloud computing and SaaS offerings
• Excellent listening, verbal, and written skills
• Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues
• A growth mindset, consistently working to improve your skills and adapt in a constantly changing environment
• Humble confidence and the ability to differentiate ServiceNow to customers

Benefits

• Hourly pay of $28.70
• Equity (when applicable)
• Variable/incentive compensation
• Health plans including flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Matching donations
• Flexible time away plan
• Family leave programs