Intern Summer 2025-BCN Process Optimization

Blue Cross Blue Shield - Detroit, MI

Full-time - Intern

Detroit, MI

Insurance Carriers and Related Activities

About the position

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals while identifying and attracting future talent for the organization. Interns will gain practical hands-on work experience and a solid understanding of the health insurance industry, working on meaningful projects and networking with employees, which could lead to future career opportunities at BCBSM.

Responsibilities

• Assist in preparing information and research materials to identify business problems, offer recommendations, and assist management with implementation of solutions.
• Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
• Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, and controls.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
• Participate in department meetings and events, including monthly Diversity and Inclusion events and team-building events.

Requirements

• Current undergraduate or graduate student with a 3.0 GPA or higher required.
• Interns must be enrolled in a college/university or a Master's/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Responsible for maintaining confidential information to the highest degree.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.

Nice-to-haves

• Proficient in Microsoft Suite
• Experience in Data Analysis
• Introductory knowledge and exposure to Six Sigma
• Major in Business, Supply Chain, or Process Improvement is preferred.

Benefits

• Hands-on work experience in the health insurance industry.
• Networking opportunities with BCBSM leaders and employees.
• Participation in community outreach and volunteer activities.