Intern - Year Round (Public Key Infrastructure)

Navy Federal Credit Union - Winchester, VA

Full-time - Intern

Winchester, VA

Credit Intermediation and Related Activities

About the position

The Certificate Management team within Navy Federal's Enterprise Technology Services is responsible for managing Public Key Infrastructure (PKI) certificates, including their generation, renewal, and revocation. This internship role offers valuable insights into Navy Federal's operations while supporting certificate management tasks and collaborating with various departments to ensure optimal functioning of the PKI system.

Responsibilities

• Provide support to assigned department; may work on small projects or portions of larger projects as directed
• Support business strategy and initiatives within the business unit
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Perform research and analysis; may include quantitative and/or qualitative analysis
• Maintain professionalism in all interactions, placing member service as priority
• Provide comprehensive day-to-day operational support
• Provide support in functional areas of the credit union
• Process and update data in automated systems; may generate and analyze reports
• Interact with Navy Federal vendors (business partners) to acquire or provide digital certificates
• Create ServiceNow change tickets to support certificate change activities across environments
• Perform other duties as assigned
• Engage with an experienced Certificate Engineer to accomplish required certificate maintenance
• Work on automated certificate deployments to servers and appliances, in both On-Prem and Cloud Kubernetes environments, using Venafi API and PowerShell
• Document certificate related outages and root cause analysis

Requirements

• Must be enrolled and pursuing a degree from an accredited college/university
• Effective interpersonal, verbal, and written communication skills
• Effective research, analytical, and problem solving skills
• Effective skill maintaining accuracy with attention to detail and ability to meet deadlines
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to learn and adapt to new technologies
• Ability to provide exceptional customer service
• Effective word processing and spreadsheet software skills
• Effective organizational, planning and time management skills
• Ability to work independently and in a collaborative team environment

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition as one of the best companies for various demographics and categories
• Hybrid workplace options