Internal Advisor

$42,000 - $52,000/Yr

Penske Automotive Group - Escondido, CA

Full-time - Entry Level

Escondido, CA

Truck Transportation

About the position

The Internal Advisor at Mazda of Escondido, part of the Penske Automotive Group, is responsible for managing repair orders on dealership inventory that requires service repair or external conditioning. This role focuses on delivering exceptional customer experiences and ensuring customer satisfaction throughout their ownership journey.

Responsibilities

• Manage repair orders on dealership inventory requiring service repair or external conditioning.
• Ensure customers have a world-class experience at every step of their ownership journey.
• Provide expertise and run an efficient service department focusing on customer satisfaction and profitability.
• Strive to grow the service department and your career by hitting challenging monthly goals.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude.

Benefits

• Comprehensive benefits program including health care options (medical, dental, and vision).
• 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.