Internal Communication Manager

$95,023 - $119,419/Yr

Planned Parenthood - Anaheim, CA

Full-time - Senior

Anaheim, CA

Ambulatory Health Care Services

About the position

The Internal Communication Manager at Planned Parenthood of Orange and San Bernardino Counties will be responsible for developing and implementing effective communication strategies to keep employees informed, engaged, and aligned with the organization's goals and values. This role requires a strategic thinker with excellent communication skills and a proven track record in managing internal communications initiatives, particularly within the healthcare sector.

Responsibilities

• Develop and execute comprehensive internal communication plans and strategies that support the company's objectives and priorities.
• Collaborate with cross-functional teams, including HR, IT, Patient Services, and Leadership, to ensure consistent messaging and alignment with organizational goals.
• Create engaging content for internal communication channels, including newsletters, emails, intranet portals, digital signage, and company-wide meetings.
• Manage the editorial calendar for internal communications, ensuring timely delivery of relevant and impactful content.
• Monitor and measure the effectiveness of internal communication initiatives through metrics, feedback, and employee engagement surveys.
• Provide communications of internal engagement activities, like town hall meetings, team-building events, and other internal events to foster a sense of community and collaboration among employees.
• Provide guidance and support to department heads and managers in crafting effective communication strategies for their teams.
• Stay current on industry trends, best practices, and emerging technologies in internal communications to continuously improve strategies and tactics.
• Serve as a trusted advisor to senior leadership on internal communication matters, including change management initiatives, organizational announcements, and crisis communication.

Requirements

• Bachelor's degree in Communications, Public Relations, Journalism, or related field.
• A minimum of 5 years of experience in a communication role, preferably in a similar industry/sector.
• Experience in developing and executing communication strategies for organizations, with a focus on the healthcare industry being a major plus.
• Strong writing, editing, and storytelling skills with the ability to tailor messages for different audiences and channels.
• Proficiency in using communication tools and platforms, such as intranet systems, email, and digital collaboration tools.
• Excellent project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• High attention to detail and accuracy in all communications and deliverables.
• Knowledge of change management principles and techniques is a plus.
• Strong interpersonal skills with the ability to build relationships and collaborate effectively with stakeholders at all levels.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Nice-to-haves

• Familiarity with Trello or other project management tools.
• Understanding of both Apple and Windows platforms.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Generous vacation, sick, and holiday benefits.