Internal Communications & Engagement Manager, CA Hybrid

Experian - Costa Mesa, CA

Full-time - Mid Level

Costa Mesa, CA

10,001+ employees

Administrative and Support Services

About the position

The Internal Communications & Engagement Manager at Experian plays a crucial role in enhancing employee engagement and internal communications across the organization. This position involves collaborating with various business groups to develop and implement effective communication strategies that align with Experian's goals and culture. The manager will be responsible for creating engaging content, managing the internal communications calendar, and supporting corporate responsibility initiatives, all while reporting to the SVP of HR.

Responsibilities

• Engage, inform, and direct employees on our strategy and priorities
• Contribute to regular all hands meetings, including designing the presentation deck and hosting the meeting on MS Teams Live Events/Meetings
• Manage the internal communications calendar via Microsoft Planner
• Build and launch the new intranet site on Microsoft SharePoint
• Provide regular reports on our internal engagement
• Produce high-quality written content using Smart Brevity principles (newsletters, executive messages, scripts)
• Create on-brand visual content while aligning with teams (newsletter design, culture videos, presentation decks, digital signage, infographics, logos)
• Build relationships with HR, other internal communication leads, the leadership team, the corporate social responsibility team, and others
• Participate in ERGs and communities of practice
• Collaborate with the HR Business Partner leader to develop communications strategies that align with our people strategy
• Work with HR leadership to create messaging that supports talent management, employee development, and organizational change efforts
• Coordinate virtual and in-person opportunities that support Experian's corporate responsibility efforts
• Help execute annual employee engagement events, such as Halloween, Summer Fun, and other holiday festivities

Requirements

• 5+ years of internal or executive communications experience
• Bachelor's Degree - preferably in Visual Arts/Design, Communication Studies, Psychology, Business, or similar
• Creative Writing and copy editing skills
• Demonstrated history of promoting engagement and participation
• Ability to work across North American time zones
• Proficiency in Adobe Creative Cloud (Photoshop, Premiere, After Effects), Canva, and Graphic design platforms
• Video pre-production, production, and post-production knowledge
• Knowledge of camera and audio equipment and scriptwriting

Benefits

• 20 vacation days to start
• 12 paid holidays
• Great compensation package and comprehensive benefits package
• Bonus of 15%
• Flexible work schedule
• Relaxed dress code