Internal Communications & Marketing Enablement Manager / Senior Manager

Salesforce - Chicago, IL

Full-time - Mid Level

Chicago, IL

Publishing Industries

About the position

The Internal Communications & Marketing Enablement Manager/Senior Manager at Salesforce is responsible for supporting the Marketing organization by driving effective communication strategies that enhance employee engagement and keep teams informed in a dynamic environment. This role involves collaborating with various stakeholders to design and execute communication programs that resonate with a large audience, ensuring alignment with the company's strategic priorities and fostering a high-performance culture.

Responsibilities

• Manage the development and maintenance of key cross-functional strategy documents, ensuring alignment across delivery vehicles and systems.
• Support the launch and ongoing maintenance of strategic Marketing enablement programs.
• Collaborate with Marketing Operations, Employee Success, Finance, and Public Relations to ensure cohesive communications that align with company-wide messaging.
• Simplify complex concepts into clear, relevant communications for a large Marketing organization.
• Understand strategic priorities and create relevant internal communication plans to support them.
• Implement industry best practices for internal communications within a large, global organization.
• Develop and manage relationships with executive stakeholders and their teams.
• Enable Marketing employees on major company initiatives, including strategic events, campaigns, product news, and organizational changes.
• Build trust, manage expectations, and provide regular updates on program status and outcomes.
• Support the production of large, leader-hosted All Marketing Calls.
• Inspire employee attendance at internal events and track results to improve future events.
• Track, measure, and report on communication effectiveness, providing actionable insights and suggestions.

Requirements

• 5+ years of experience in Marketing, Communications, or Business Operations.
• BA/BS degree in a relevant field (e.g., Marketing, Communications, Teaching, Learning and Development, Business).
• Excellent interpersonal and written communication skills, with strong writing abilities.
• Exceptional project management skills with an organized and detailed approach.
• Proven ability to simplify complex concepts into digestible written content for diverse audiences.
• Demonstrated ability to independently prioritize and work within deadlines on highly visible events.
• Ability to thrive in a fast-paced, ambiguous environment, creating clear outputs from messy inputs.
• Motivated, proactive self-starter capable of working independently and with multiple stakeholder groups.
• Ability to work well under tight timelines and manage competing priorities across cross-functional initiatives.
• Confidence in voicing opinions, both positive and contrary.
• Ability to work with a geographically dispersed team, primarily in the Pacific Time Zone.
• Deep understanding of adapting tone, style, content structure, and format across channels for clarity.

Nice-to-haves

• 5+ years of experience in creating and implementing end-to-end content programs.
• Experience and enthusiasm for experimenting with AI tools.
• Experience working with executives and navigating complex discussions.
• Experience with various technologies, including Salesforce, Tableau, GSites, GSuite, Survey Monkey.

Benefits

• Flexible work environment
• Career growth opportunities
• Employee engagement programs
• Health and wellness initiatives