International Director- Global Labor Relations

About the position

We are looking for a dynamic International Director to help develop a global labor relations framework. This individual will partner with the markets to provide support when necessary and help implement and execute a global labor relations strategy. This role provides strategic advice and consultation to market leadership regarding a broad range of trends and optional strategies, programs and activities.

Responsibilities

• Play a key role in the long-term strategies and advise on department services and allocation of resources to meet the needs of the organization.
• Assist and chair cross-functional teams accountable for execution of strategic priorities designed to prepare and promote the brand and business model.
• Support international markets in identifying systemic legal risks and collaborate with those markets on response strategies that are consistent with our values.
• Lead innovation and the development of tools, materials, training courses and communications to maintain a positive work environment that supports our values and brand standards in our restaurants and that is consistent with the company's overall business and human capital strategies.
• Lead efforts on system-wide needs assessments to identify internal/external strengths, risks and workplace patterns and defines strategies for intervention.
• Partner with corporate and market leaders to develop and enhance effective communication strategies to maintain awareness of labor trends.
• Focus on finding opportunities to elevate employer brand reputation and crew-first mindset through existing initiatives.
• Actively stays abreast of labor trends, legislative and regulatory developments or updates that may impact the brand.
• Oversee and mentor team members (1-3) to ensure exceptional customer service and results.
• Maintain system awareness of events that impact the business of our restaurants and resources to minimize any impact.
• Counsel leaders to address issues with workforce-related conduct and policies and practices.
• Provide strategic thought-partnership on the development and execution of short and long-term solutions to address complex labor relations matters (i.e. discrimination, harassment, workplace violence, safety, etc.), consistent with company policies and practices and limits exposure to legal liability.
• Ensure sufficient and effective external resources are available to support on complex labor relations matters.
• Partner with market teams to evaluate strengths, opportunities and risks and develops localized plans to prepare and promote the brand.
• Provide strategic advice and subject-matter-expertise to internal and external partners and/or markets during the development and execution of company strategies and programs.
• Advocate for the adoption and execution of employee engagement best practices and McDonald's people standards.
• Build a strong and cohesive partnership with appropriate partners across the business, including Legal, People, and Impact.
• Work closely with markets to understand needs, benchmark standard methodologies, gain alignment and consult in the area of labor relations.

Requirements

• Solid understanding of international labor relations principles and ability to educate partners on labor relations matters and labor law.
• Demonstrated values-based leadership and decision making to foster a culture of trust, respect and inclusion.
• Proven ability to demonstrate and synthesize information, anticipate business needs and find practical solutions to business challenges.
• Shown experience managing and leading during uncertainty and change.
• Validated critical thinker with a bias for action and understands how to drive clarity amidst ambiguity.
• Effective relationship builder and communicator that collaborates with multiple partners to set objectives and influence outcomes.
• Proven track-record of managing multi-faceted and large-scale initiatives, under tight deadlines.
• Effective people leader and coach that aligns team(s) to strategic objectives and develops self and talent for the future.
• JD Preferred but not required.

Benefits

• Health and welfare benefits
• 401(k) plan
• Adoption assistance program
• Educational assistance program
• Flexible ways of working
• Time off policies (including sick leave, parental leave, and vacation/PTO)
• Bonus eligibility based on individual and company performance
• Long term incentive eligibility for stock or other equity grants