International Human Resources Specialist - Japanese Bilingual

$65,000 - $65,000/Yr

Pasona - Topeka, KS

Full-time - Mid Level

Topeka, KS

Professional, Scientific, and Technical Services

About the position

As an International Human Resources Specialist, you will play a crucial role in supporting Japanese expatriates as they transition to life in the United States. Your primary responsibilities will include assisting with essential tasks such as obtaining social security numbers, driver's licenses, and housing searches, as well as facilitating school selection for their children and scheduling medical appointments. This position is vital in ensuring a seamless transition for expatriates and their families, allowing them to settle comfortably into their new environment. In addition to these responsibilities, you will be involved in the pre-onboarding process, which includes communicating with new expatriates, registering them in the Human Resource Information System (HRIS), and coordinating the ordering of necessary equipment such as laptops and mobile phones in collaboration with the IT team. You will also conduct new hire orientation and culture difference training, providing expatriates with essential knowledge about the local area, work environment, and relevant HR procedures regarding their arrival and leave. Your role will also encompass managing payroll and reimbursement processes in conjunction with the local HR payroll team, processing tax-related events, and assisting with visa applications and renewals in collaboration with immigration specialists. You will be responsible for ensuring that visitors have adequate living and working conditions during their stay in the U.S., which may involve arranging hotel accommodations and transportation. Additionally, you will create and continuously improve support programs for visitors and assist the HR team with various administrative issues related to employees. This position may require you to resolve HR matters related to Japanese expatriates and visitors, sometimes in collaboration with the Japanese HR team. You may also need to transport expatriates to appointments as necessary. Given the nature of the role, you may be required to wear personal protective equipment (PPE) to ensure workplace safety, which may include safety shoes, gloves, and other protective gear.

Responsibilities

• Assist Japanese expatriates with obtaining social security numbers and driver's licenses.
• Support expatriates in housing searches and school selection for their children.
• Schedule medical appointments for expatriates and their families.
• Conduct pre-onboarding processes including communication with new expatriates and HRIS registration.
• Order laptops and mobile phones in collaboration with the IT team.
• Conduct new hire orientation and culture difference training for Japanese expatriates.
• Manage payroll and reimbursement processes with the local HR payroll team.
• Process tax-related events with local HR payroll and third-party companies.
• Assist with visa applications and renewals in collaboration with immigration specialists.
• Arrange hotel accommodations and transportation for visitors during their stay in the U.S.
• Create and improve support programs for visitors.
• Resolve HR matters related to Japanese expatriates and visitors, collaborating with the Japanese HR team as needed.
• Transport expatriates to appointments as required.

Requirements

• High school diploma or GED required; Bachelor's degree preferred.
• 3+ years of working experience in a related field preferred.
• Working-level knowledge of English, including reading, writing, and speaking.
• Native level of Japanese speaking/writing/reading skill required.
• Fluency in both English and Japanese, verbal and written, is required.
• Valid driver's license in good standing is necessary.
• Prior work experience in a Japanese company is desired.
• Strong verbal and written communication skills are essential.
• Ability to work with employees and visitors at all levels of the organization is required.
• Ability to multi-task and demonstrate flexibility is necessary.
• Self-starter with the ability to work independently.

Nice-to-haves

• Experience in international business or human resources is a plus.
• Familiarity with local area and cultural differences is beneficial.

Benefits

• Competitive salary of $65,000 per year.
• Full-time employment with opportunities for professional development.
• Supportive work environment focused on sustainability and innovation.