INTERNATIONAL - Technical Project Manager / Scrum Master

$29,120 - $37,440/Yr

Insight Global - New York, NY

Full-time - Entry Level

New York, NY

Administrative and Support Services

About the position

The Technical Project Manager / Scrum Master role at Insight Global involves facilitating Agile events to help the Engineering team deliver value incrementally and iteratively. The position supports Program Increment (PI) execution, backlog refinement, and coordination across teams, ensuring high-quality deliverables and continuous improvement in processes.

Responsibilities

• Facilitates Agile events to help the Engineering team deliver value incrementally and iteratively.
• Supports the Program Increment (PI) execution through facilitating team level events and partners with the RTE.
• Supports the team in achieving the PI objectives.
• Assists Product Owners with backlog refinement, backlog readiness, and writing user stories.
• Coordinates across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE)).
• Monitors and provides visibility around gaps, impediments, risks, and dependencies.
• Fosters practices for identifying, tracking, discussing, and resolving cross-team dependencies.
• Manages and organizes delivery effectiveness metrics to track progress and improvement over time.
• Collaborates with integrated teams to deliver solutions in support of key product initiatives.
• Creates an environment of continuous improvement through honest communication and regular retrospectives.
• Plans and executes the Technology development schedule for major product releases.
• Tracks status, progress, and other critical metrics in relation to the plan and publishes progress reports to senior partners.
• Maintains release and dependency plans across development teams, external partners, and third parties.
• Identifies and raises risks, issues, and changes tied to product development initiatives.
• Resolves impediments preventing teams from making progress against plans.
• Ensures deliverables across Technology teams are high-quality and clearly documented.
• Organizes and executes Pre and Post PI Planning sessions, daily stand-ups, scrum of scrums, and retrospectives.
• Finds opportunities to embrace innovative technologies and processes.

Requirements

• University Degree or equivalent experience in a related field and/or prior relevant Technology or business experience.
• Strong experience as Agile Champion, Scrum Master, Technical Project Manager, or related role.
• Strong experience with Jira and Rally.
• Strong experience leading scaled (SAFe) Agile ceremonies.
• Strong understanding of full development lifecycles and terminology.
• Proven technical experience in software engineering, infrastructure, operations, or product delivery & system integration is preferred.
• Organizational skills and self-motivation.
• Knowledge of internal delivery tools & a desire to deepen understanding.
• Adaptive communication skills.
• Collaboration & partnership abilities.
• Courage, curiosity, passion & resourcefulness, and ability to influence and gain alignment at all levels of the organization.
• SAFe Agilist certification is a plus.
• Strong facilitation and communication skills.

Nice-to-haves

• Proven technical experience in software engineering, infrastructure, operations, or product delivery & system integration is preferred.

Benefits

• Competitive pay ranging from $14-18 USD per hour.
• Diverse and inclusive work environment.