Internet Sales Associate - Luxury Vehicles

Reliable Buick GMC Cadillac - Roseville, CA

Full-time - Entry Level

Roseville, CA

Motor Vehicle and Parts Dealers

About the position

The Reliable Internet Sales Teams is looking for TWO highly motivated sales associates to join our high-line sales operation. We proudly sell the highest quality vehicles on the market and offer unlimited potential for earnings. Prior vehicle sales is preferred and will make for a more accelerated transition. At the same time, we value raw talent that will transition well to the automotive worlds. Must be good with technology and the latest trends in the digital world. From cell phones to shoes to suits...if you can sell, we want to talk.

Responsibilities

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state and local requirements which govern the company's business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company's non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Be directly responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards.
• Coordinate with the sales manager to set and meet new and used sales quotas.
• Meet the profit margin goals for vehicle sales.
• Be polite and friendly and greet customers promptly.
• Utilize floor time effectively in meeting the customers needs and soliciting sales.
• Determine each customer's vehicle needs by asking questions and listening.
• Demonstrate and test drive vehicles.
• Verify that customers are qualified for their wants, needs, and ability to buy.
• Maintain current knowledge and familiarity with new products, features, accessories, etc., and their benefits to customers.
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Perform pre-delivery inspection and road test before delivery to customer.
• Deliver vehicles to customers after purchase.
• Utilize the delivery of any new or used vehicle to create an event that will facilitate customer loyalty to the dealership.
• Conduct telephone transactions courteously and promptly.
• Utilize a consistent quotation process for purchases, trade-ins, and vehicle sales.
• Move and arrange display vehicles on showroom and on lot as directed by management.
• Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude.
• Attend pertinent training and stay current with sales department concerns and sales techniques.
• Attend sales meetings.

Requirements

• High school diploma or the equivalent.
• Driver's License.
• Sales License.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

Nice-to-haves

• Prior vehicle sales experience.

Benefits

• Base Hourly Compensation of $15.50.
• Commission compensation based on closed sales achieved.
• Production bonus based on individual or team performance.