Internet Sales Representative

Zimbrick - Madison, WI

Full-time - Entry Level

Onsite - Madison, WI

Motor Vehicle and Parts Dealers

About the position

The Internet Sales Representative at Zimbrick, Inc. is responsible for providing exceptional customer service and support in the automotive industry. This role involves responding to internet inquiries, scheduling appointments, and maintaining effective communication with clients to enhance their experience with the dealership. The representative will also engage in ongoing training to master product knowledge and communication skills, ensuring a premium customer experience.

Responsibilities

• Reply to all internet inquiries within established time frames.
• Respond to questions regarding new and pre-owned vehicles, trade-ins, and promotions.
• Schedule appointments for in-store sales staff.
• Communicate effectively with clients and prospects according to their preferred method of contact.
• Stay updated on new products, features, and accessories.
• Complete required product and sales training.
• Master written and verbal communication skills.
• Deliver an outstanding customer experience.
• Perform additional duties as assigned per location.

Requirements

• Eagerness to learn and progress in the automotive industry.
• Ability to work in a fast-paced environment with excellent follow-through and follow-up capabilities.
• Desire for variety and challenges in daily tasks.
• Attention to detail and strong organizational skills.
• Ability to navigate multiple software applications.
• Professional and positive attitude.
• Valid Driver's license and good driving record.

Nice-to-haves

• Experience in communication skills.
• Team player mentality.
• Enthusiastic and eager to learn.
• Detail-oriented approach to tasks.
• Motivated by growth opportunities and flexibility.

Benefits

• Employee discounts
• Flexible schedule
• Opportunities for advancement
• Paid training