Internet Sales Representative

$100,000 - $360,000/Yr

Lithia Cdjr Of Concord - Bryan, TX

Full-time - Entry Level

Bryan, TX

About the position

The Internet Sales Representative at Lithia CDJR Bryan, TX is responsible for providing exceptional customer service in the automotive sales industry. This full-time position requires a commitment to learning about vehicle features and technologies, ensuring customers are well-informed and satisfied throughout the purchasing process. The role emphasizes professionalism, communication skills, and a passion for the automotive industry, with opportunities for personal and professional growth.

Responsibilities

• Ensure customers understand all operational features of the vehicle.
• Answer customer inquiries and establish details of the post-delivery process, including paperwork and service scheduling.
• Maintain an excellent understanding of vehicle models and their features.
• Attend manufacturer specialist training workshops to stay updated on product knowledge.
• Exhibit a high level of commitment to customer satisfaction.
• Establish personal income goals consistent with dealership productivity standards and devise strategies to meet those goals.
• Review actions regularly to improve time utilization and planning.
• Log all customer interactions including calls, texts, and emails.

Requirements

• 1 year of experience in automotive sales (preferred).
• 1 year of experience in customer service (preferred).
• Strong communication skills.
• Ability to handle customer inquiries professionally.
• Enthusiasm for the automotive industry and its technologies.

Nice-to-haves

• Experience in retail sales.
• Public speaking skills.
• Driver's License.
• Phone etiquette.

Benefits

• Relocation assistance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Professional development assistance
• Opportunities for advancement
• Flexible schedule
• Life insurance
• Referral program
• Retirement plan